Privacy Policy
Nikou Pty Ltd is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or interact with us.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information such as your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
- "Log files" track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse our website.
Additionally, when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as "Order Information."
When you sign up for our newsletter or make a purchase from our website, we may also collect your email address and name for email marketing purposes. If you opt in to receive text messages from us, we may collect your phone number and use it to send you SMS messages about our products, promotions, or other information related to our business.
How We Use Your Personal Information
We use the Order Information that we collect to fulfill any orders placed through our website, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this Order Information to:
- communicate with you.
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products or service.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with our website, and to assess the success of our marketing and advertising campaigns).
When you sign up for our newsletter or make a purchase from our website, we may use your email address to send you marketing emails about our products, promotions, or other information related to our business. If you opt in to receive text messages from us, we may use your phone number to send you SMS messages about our products, promotions, or other information related to our business.
SMS Privacy Policy
At Nikou Pty Ltd, we take the privacy of our customers' SMS information very seriously. We only collect and use SMS information to provide enhanced customer service and communication. We will never sell or share this information with third parties without your consent. Additionally, we have implemented appropriate technical and organizational measures to ensure the security of SMS information in accordance with industry standards. If you have any questions or concerns about our privacy policy regarding SMS information, please do not hesitate to contact us.
Email Privacy Policy
We take your email privacy seriously and will only use your email address to send you information about your order, as well as our latest news and promotions if you opt-in to receive them. You can opt-out of these emails at any time by clicking the "unsubscribe" link in the footer of any email you receive from us, or by contacting us directly. We will never share your email address with third parties without your consent. If you have any questions or concerns about our email privacy policy, please do not hesitate to contact us.
Inaccuracy Disclaimer
From time to time, there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. While we make every effort to ensure that the information on our website is accurate, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or concerns about how we handle your personal information, including your email and SMS data, or if you wish to access, correct or delete any of your personal information, please do not hesitate to contact us. You may reach us by email at nikoujewelry@gmail.com or by mail using the address provided below:
Nikou Pty Ltd
587 Chapel Street
South Yarra
Melbourne 3141
Australia